Apply Instructions:

Please apply directly to our website by going to https://hr.fiu.edu/careers/ , select "Prospective Employees" and reference job opening ID # 527988 under "Search Jobs".

Job Summary

Consults with faculty and students to define IT infrastructure operating requirements. Recommends computer software and hardware necessary to meet these operational requirements for research and instructional activities. Implement administration functions, security measures, backup and recovery procedures to IT infrastructure systems and application server components.

• Works with faculty, students and staff to define computing operating requirements. Coordinates with vendors and suppliers of the software and hardware used by the computing center in managing deployment, implementation and troubleshooting tasks.
• Configures computer software, hardware and support equipment necessary to meet operational requirements for research and instructional activities, as well as disaster recovery infrastructure and IT continuity operations for the College.
• Manages the implementation, maintenance and backup pertaining to cloud computing systems, control programs and subsystems for Windows and UNIX environments.
• Manages hardware and software license and maintenance contracts. Compiles and prepares computing assets operating reports.
• Designs and implement security posture and hardening measures on Windows and UNIX servers for both physical and virtual environments, with policies tailored to the type of application hosted and in compliance with University standards.
• Provides excellent customer service to faculty, students and staff as measured by initial response time and overall time taken to resolve the task. Assures consistent quality of service for instructional and research technology users. Facilitate means to enhance student/faculty interaction and effectiveness in the use of instructional and research computing resources.
• Ensures the creation and maintenance of written educational and training materials including systems user manuals, license agreements, and documentation of applications or operating systems modifications and upgrades.
• Attends workshops and conferences on the use of educational and researches technologies and provide feedback to faculty and researchers on the best practices that should be adopted. Pursue training that will improve skills needed to keep pace with emerging technologies.
• Interacts with DoIT to better integrate campus wide initiative that affect students, faculty and researchers including student computing mandates, user account registration and campus software licensing.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Minimum Qualifications

• Bachelor's degree and four (4) years of experience in IT Customer Service, IT Procurement, or related field. Or an equivalent combination of relevant education and/or experience.

Desired Qualifications

• Experience in Higher Education.
• UNIX administration knowledge.

Job Category

• Administrative

Advertised Salary

• $60,000 - $70,000

Work Schedule

Begin time: 8:30 AM

End time: 5:00 PM

Pre-Employment Requirements

• Criminal Background Check

Other Information

• Ability to work flexible hours as needed.
• May be required to travel to FIU Campuses.

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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