Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

The Provider Relations Analyst is responsible for managing the workforce of HouseCalls Practitioners from a logistical and operational perspective. The PR Analyst will analyze market data, review scheduling conditions, forecast production, and identify trends to present information for operational and business planning. Working collaboratively with clinical field managers, PR Analyst ensures the HouseCalls Practitioners are effectively utilized to minimize travel time and maximize scheduling and visit completion within their assigned market.

The Provider Relations Analyst will report into the Regional Manager, Provider Relations. The role supports short and long term operational business activities by developing, enhancing, and maintaining operational information and models.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Ensure appropriate and effective communication with the Clinical Team Managers in the field within assigned territory
• Conduct market specific analysis to manage capacity according to current production requirements and constraints
• Responsible for assuring practitioners have loaded required hours of availability and assignments are made in a timely fashion
• Execute practitioner assignments that ensure target outcomes are achieved within assigned territory
• Ensure effective communication with other teams to assure APC Network Operations issues are managed quickly and efficiently
• Monitor production in assigned territory and work with key stakeholders to develop and maintain strategies that address deficiencies
• Submit timely and accurate reports regarding production in assigned territory
• Provide quality assistance to HouseCalls Practitioner field by quickly and efficiently addressing practitioner concerns
• Achieve performance metrics related to operational processes and standards

A successful candidate will:

• Have excellent communication and interpersonal skills
• Be able to work in both collaborative and autonomous settings
• Ability to effectively deal with moderate levels of ambiguity (can effectively cope with change, can shift gears comfortably)
• Ability to build strong relationships
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of work or educational experience with interpreting and summarize large data sets to drive informed actions
• 1+ years of work or educational experience sourcing data, and analyzing, trending and producing a forecast from findings
• Intermediate level of proficiency with Microsoft Excel (pivot tables, v-lookups, sumif, etc.)
• Ability to work a flexible schedule, including some nights and weekends

Preferred Qualifications:

• Bachelors degree in healthcare, business, or other related field
• Professional experience in operations, workforce management or data analysis
• Professional experience in data modeling, trending, and forecasting

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

Colorado, Connecticut, Nevada, or New York City Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut/Nevada/New York City residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.