Visa Assistant Job at Quality Support, Inc

Quality Support, Inc Washington, DC 20006

QSI is seeking a Visa Assistant to support our Government Client in downtown Washington, DC. Successful Candidates must possess an activeSECRET CLEARANCE (may require TOP SECRET) to be considered for the position.The Visa Assistant provides support to the Government staff by performing various administrative and other visa-related support required for the effective operation of VO. In addition, a Government Manager will provide day-to-day oversight and direction.

*****THIS POSITION WILL BE AVAILABLE JANUARY 1, 2023.*****

Location: Washington, DC

Level/Salary Range: Starting $50K

Job Category: Non-Exempt

Security Clearance Required: Secret

Position Type: Full-time

Qualifications:

  • Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
  • Excellent data entry skills, filing and file retrieval skills
  • Ability to effectively and politely interface with public
  • Ability to comprehend and communicate the requirements for a visa in a professional and courteous manner over the telephone, in person, and in writing
  • Ability to learn and recall information about visa application procedures and the rules and regulations pertaining to visa requirements
  • Strong organizational skills, attention to detail, and work ethic
  • Ability to work independently and as a member of the team to effectively interact with personnel at all levels

Duties:

  • Review and determine the priority of incoming correspondence
  • Analyze and independently route official correspondence to action points within the office and to certain areas of the Department. This material includes operations memoranda, reports, statistics, telegrams, letters and FOIA requests
  • Sort, distribute, and file message traffic
  • Perform searching and filing functions, file and/or retrieve application packages from file cabinets, box and archive files for storage purposes
  • Enter information into various databases, including, but not limited to customer (i.e. UPS) addresses, accountable for supplies
  • Training will be provided to help the candidate understand their work.

Education / Experience Required

  • Bachelor’s degree, and;
  • Three (3) years of general office experience, including;
  • Two (2) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, MS SharePoint, and MS Outlook.
  • The Government may allow the following qualifications substitutions for this position: four (4) years of additional general office or administrative experience may be substituted for a BS/BA degree.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Signing bonus

COVID-19 considerations:
COVID-19 Vaccinations are REQUIRED.

Ability to commute/relocate:

  • Washington, DC 20006: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Customer service: 3 years (Required)
  • General Office: 3 years (Required)
  • Microsoft Office: 2 years (Required)

Security clearance:

  • Secret (Required)

Work Location: Hybrid remote in Washington, DC 20006




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