Click the link below to apply at Ross Stores website! We pay for your guard card.

https://jobs.rossstores.com/search/jobdetails/store-protection-specialist/f32a03b4-ed37-44d8-a13d-e6de9ead4e94

GENERAL PURPOSE:

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers.; The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership.; Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage.; Must embrace Company values and have a mentality to protect the Ross treasure.

ESSENTIAL FUNCTIONS:

Maintaining Safe ; Secure Environment:

• Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
• Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
• Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams ; Partnerships:

• Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
• Treats all Customers and Associates with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times.; Recognizes Associates using Company recognition programs.
• Regular involvement with internal and external partners.; May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
• Other duties as assigned to support Loss Prevention initiatives.

Personal and Store Brand

• Represents and supports the Company brand at all times.
• Maintains a professional appearance, in accordance with Company dress code.

Mitigating Theft ; Fraud:

• Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
• Gathers theft indicators and uses internal or external intelligence to impact shortage trends.; Effectively communicates to Store Leadership and Loss Prevention Leadership.
• Adheres to Company policy for external theft response.
• Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Minimizing Operational Shortage:

• Increases Store awareness on effective processes to minimize operational shortage.; Trains and educates Associates on shortage reduction initiatives.
• Observes and validates proper checkout procedures for Customers and Associates.

COMPETENCIES:

• Manages Work Processes
• Business Acumen
• Plans, Aligns ; Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability ; Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• High School education or equivalent required, AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.
• Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• After school
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Application Question(s):

• Are you at least 18 years of age?

Work Location: One location

Please Note :
dgeus.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dgeus.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.