Short Pump Wings LLC (DBA - Buffalo Wild Wings) is seeking Servers/Cashiers for the Short Pump location! Open Interviews are being conducted DAILY!

• Update - Primarily Seeking OPEN Availability (AM & PM Shifts, All Days)
• Open interviews conducted daily between 12pm - 4pm!

As a Server ($2.13/hr +tips), your primary purpose is to create a unique and personal experience for Buffalo Wild Wing’s Guests by enthusiastically and effectively presenting food and beverage options in an informative, friendly and enthusiastic manner.

Job responsibilities will also include, but are not limited to:

• Provide warm welcome to Guests and engage Guests in conversations supporting current sports events, other promotional activities and/or their areas of interest
• Make genuine recommendations regarding all menu items
• Write Guest food orders on slips, memorize orders and enter orders into the POS system
• Check Guest identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Serve food and/or beverages to Guests to ensure an exceptional dining experience
• Check with Guests to ensure they are enjoying their meals and anticipate any need for corrective action to ensure Guest satisfaction – Inform Managers as needed
• Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning
• Collect and accurately process Guest payments
• Maintain positive working relationships with all Team Members and Manager

Qualifications:

• At least 18 years of age to serve (21 years of age to bartend)
• Prior foodservice experience strongly preferred (Required to bartend)

As a Cashier/Greeter ($11.00-$16.00/hr, BOE +TIPS!!!), your primary purpose is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.

Job responsibilities will also include, but are not limited to:

• Provide warm welcome to incoming Guests while ensuring timely seating
• Accurately communicate waiting times to Guests and maintain timely communication to ensure Guests are kept informed with regards to their seating status
• Alert waiter/waitress of new Guests
• Seat Guests in appropriate area to ensure they are comfortable, ensuring that a server does not have too many tables to ensure quality Guest experience
• Assist with answering telephones and the assembly of takeout orders when necessary
• Assist Servers with running food and bussing tables
• Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
• WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value
• Anticipate and respond to customer concerns and/or complaints and bring any issues to the attention of the manager with a sense of urgency
• Thank Guests as they leave and solicit feedback about the quality of service they received and/or their personal experience
• Invite Guests to return to BWW in the future

Qualifications:

• At least 16 years of age for Cashier/Greeter
• No experience required

Short Pump Wings LLC (DBA - Buffalo Wild Wings) is an Equal Opportunity Employer

*BOE = Based on Experience

Job Types: Full-time, Part-time

Pay: $2.13 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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