Outbound Customer Service Representative Job at Viking Cloud

Viking Cloud Chicago, IL 60602

Sales Center Associate

Location: Chicago, Illinois
About VikingCloud
VikingCloud provides end-to-end security and compliance solutions to businesses throughout the world, offering the latest in cloud-based solutions to secure networks and maintain compliance. Almost 5 million businesses use its award-winning platform, and the company maintains partnerships with many of the world’s leading acquirers and payment service providers. VikingCloud also works with the world’s largest brands helping them proactively mitigate evolving cyber threats and business risk. VikingCloud’s Asgard Platform™ processes billions of security events daily, providing real-time intelligence access to an organization’s cyber risk landscape. Headquartered in Dublin, Ireland, with operations in the United States, Australia, India, Philippines, Poland, Sweden, South Africa, and the United Kingdom, VikingCloud has clients in more than 100 countries and employs more than 1,000 employees.

Your Day in a Nutshell

YOU will call on behalf of our Managed Security and Compliance Services. The sales for this role consist of warm calls where the agent will be closing deals over the phone and maintaining good customer relationships. You must be an excellent communicator and have superior people skills. You must be comfortable presenting products or services over the phone.

Responsibilities

  • The main objective for this role is to introduce VikingCloud products and services to clients and increase sales. This position will target new and established clients in the market who may have shown interest in our services. Leads will be generated for you, no cold calling.
  • Utilizing VikingCloud technology, you will assist and manage customer profiles to determine their Security and Compliance requirements.
  • Intuitively and proactively enlighten customers on security and compliance best practices and identify opportunities to promote and upsell additional security and compliance products.
  • Accurately document all sales activities

Qualifications

  • 1 year of experience in some type of sales
  • Experience using a CRM and working knowledge of Microsoft’s Office products
  • Energetic personality and ability to interact with all personality types.
  • Exceptional verbal and written communication skills with high level of confidence
  • Ability to multitask
  • Self-motivation and self-discipline with top performing career objectives and standards
  • Capability to achieve higher levels of technical and compliance knowledge through continual learning and observation

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, political affiliation or opinion, medical condition, status as a veteran, and/or any other federal, state or local protected class.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Work Location: One location




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