Member Service Representative (Floater) - Southeast Job at FiStaff
Primary Duties:
Requirements:
EOE
- Assist members with opening and closing all types of accounts
- Process wire requests
- Handle card issues, disputes, stop payments and all other member service functions
- Answer questions about products and services and resolve problems
- Interview member loan applicants to develop information concerning their loan needs, earnings, and financial condition; provide loan application to Loan Officer for completion
- Acts as member's advocate in offering credit union products and services
- Assist members with opening, changing, closing and accessing safe deposit boxes in branches where service is offered
- Complete other duties as assigned
Requirements:
- 1 – 3 years of teller experience in a financial institution
- 1 year of experience opening checking and savings accounts in a financial institution
- A high school diploma or GED required
- Customer service focus
- Excellent computer and verbal and written communication skills
EOE
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