If you have a passion for serving Veterans, consider becoming a Great Plains Veterans Services Center (GPVSC) Administrative Assistant in Box Elder, Montana.

GPVSC is a non-profit organization that provides safe and reliable transportation to Veterans who require assistance traveling to and from VA health care facilities and authorized non-VA health care appointments. These services are for Veterans from all military branches and all age brackets. We currently have five offices serving Veterans across the state of Montana. The GPVSC main office is in North Central Montana, in Box Elder, with four additional offices in Browning, Big Timber, Ft. Belknap and Scobey. These are highly rural areas that can lead to our Veterans having difficulty obtaining VA health care. Additional Veterans Support Services are available at our Main Office located in Box Elder (Rocky Boy’s Indian Reservation). This assistance includes but is not limited to local transportation for overall daily needs, counseling services for such things as PTSD, as well as direct assistance for groceries, utilities, and temporary housing. GPVSC assists in home needs for the elderly, and provides firewood for those in need of heating, funeral, and gravesite assistance for Fallen Warriors. We also have temporary employment opportunities for unemployed Veterans and Veterans just coming out of the service to help them acclimate back to civilian life.

JOB OVERVIEW

At the direction of the Veterans Support Services Manager, the Administrative Assistant will assist with administering the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SFSPGP), Veterans Transitional Employment Program (VTEP), and assist with overall Veterans Support Services (VSS) activities. Provide staff support for the Transition Assistance Case Manager, Veterans Outreach Case Managers, Elderly Veterans Case Manager and Veterans Support Services Manager to assist Veterans to ensure their overall well-being is satisfactory and sufficient, and to build and maintain a quality lifestyle. Work in a manner which supports the mission of the Great Plains Veterans Services Center (GPVSC), to ensure that daily operations, procedures, and standards are maintained in accordance with federal, tribal, and state laws and regulations.

DUTIES and RESPONSIBILITIES

Program Support

• Provide support and guidance to veterans in completing applications, forms and in following guidelines necessary to achieve full-time employment.
• Coordinate events, meetings and workshops as assigned.
• Represent GPVSC when attending local Veteran meetings, tribal gatherings, powwows, and other community activities.

Staff Support

• Answer phones and receive and screen Veterans for eligibility and placement.
• Coordinate and prepare for meetings and special events by assisting with registrations, payments, and confirmation, reserving rooms and arranging for refreshments and necessary equipment.
• Copy, sort, and distribute various documents.
• Send, receive, distribute, and redirect faxes, emails and mail. Prepare bulk mailings.
• Maintain departmental calendars, coordinate, and confirm conference room reservation schedules for internal meetings.
• Maintain inventory of office supplies and place orders as necessary.

Recordkeeping

• Maintain program filing and recordkeeping systems, including confidential files and other related information for program needs.
• Keep client records and prepare statistical reports.
• Maintain databases by entering, editing, and retrieving data.

KNOWLEDGE, SKILLS, and ABILITIES

• Computer literacy, in Microsoft Office Suite.
• Knowledge of modern office procedures, practices, and equipment.
• Ability to maintain a calm and positive demeanor during difficult client interactions.
• Ability to display non-judgmental and empathetic listening skills.
• High degree of detail-oriented skill level.
• Knowledge and understanding of the importance of adhering to confidentiality standards.
• Ability to work collaboratively and maintain a positive work environment.
• Skill in establishing rapport and working to build and maintain effective working relationships with Veterans, staff, and community agency representatives.
• Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
• Skill in providing assistance to the public, coordinating activities, providing technical assistance, and working with various community agencies to coordinate services for clients.
• Ability to quickly learn complex VA processes for benefits and enrollment, and federal, state, local, and tribal resources, particularly in the field of job services and employment resources.

MINIMUM QUALIFICATIONS

• Two years of experience providing office/program support in a team environment requiring public contact and computer usage. Prefer experience in a social service agency.
• Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

PHYSICAL DEMANDS and WORKING CONDITIONS

• Work is mainly performed on a computer up to 8 hours per day.
• Occasional day travel required.
• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrate injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.

Shift: Day

Availability: Full

Days Off: Typically, Saturday & Sunday (with occasional on-call work)

Openings: 1

Work Schedule: Generally, a day-time schedule.

Driver License: Yes Endorsements: None

Job Benefits: Vacation and Sick Leave, paid Holidays

Commission: No

To apply, please send Resume and completed Application Form to aireland[at]cmsmontana.com or by mail to Attn: Administrative Assistant, PO Box 1251, Helena, MT 59624. If you are a Veteran and wish to claim a Veteran’s preference, please include a DD214 or other supporting documentation. If you wish to claim American Indian preference, please include a current Tribal ID or other enrollment documentation. Call Allen with questions or to get an application at 406-442-4934.

Link to GPVSC website: https://www.greatplainsveterans.org/

Position will remain open until filled.

Great Plains Veterans Services Center is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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