CHICKASAW NATION

DEPARTMENT OF COMMERCE

JOB DESCRIPTION

Department: Gaming/Retail

Job Title: Travel Stop Associate I

General Definition: Operates cash register, performs combination of cleaning tasks including maintain restrooms, front and face products, re-stock inventory and provide exceptional customer service.

Supervision Received: Travel Stop Supervisors

Supervision Exercised: None

Essential Job Functions:

• Each employee is required to support the mission of the Chickasaw Nation upon becoming a member of the Chickasaw Nation team. Our mission is “To enhance the overall quality of life of the Chickasaw People”.
• Every employee is responsible to create a winning experience for our guests.

What is a “winning experience”? It encompasses exemplary guest services, salesmanship of our players’ cards and all properties, and a true passion to serve our guests.

• Serve customers in a fast friendly and courteous manner optimizing customer satisfaction.
• Count money to verify amounts and issues receipts for funds received. This includes credit card transactions as needed.
• Audit of register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift.
• Stock inventory; several times during each shift by placing products on display shelf for customer availability.
• Perform all janitorial duties including maintaining sanitation of restrooms, sweep, mops floors, clean windows, empty and clean waste receptacles.

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• Maintain all cleaning logs and task logs.
• Mix various cleaning agents and use of cleaning solutions in appropriate manner for task.
• May promote signature products to increase guest satisfaction and store sales.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Education:

High School Diploma or GED equivalent required

Knowledge, Skills and Abilities:

• Must be able to read, understand, apply and retain knowledge of departmental rules, regulations, and policies.
• Must have sufficient mathematical skills to quickly and accurately count back a customer’s change.
• Must be able to lift up to fifty (50) pounds occasionally and frequently lift up to

25 lbs in order to effectively restock inventory, cooler and trash removal.

• Must be able to stand or walk for long periods of time.
• Must be able to stoop, kneel, crouch, and reach overhead to perform duties.

Training and Experience:

• Retail customer service and housekeeping experience preferred
• Within thirty (30) days of hire complete and pass all cashier training which includes New wave, compliance, cash handling procedures and Title 31
• Within ninety (90) days of hire complete training requirement for Blood Borne pathogens from Facilities Services

Licenses/Certifications/Other:

• Must be able to complete pre-employment drug test with a negative result.
• Must obtain an Oklahoma ABLE license
• Must be able to pass background check and receive a gaming license from the

Chickasaw Nation Office of the Gaming Commission as required to work in gaming operations.

I have read and understand the above Job Description:

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__________________________ ____________

EMPLOYEE DATE

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Job Title: Clerk

Revision History

Date Version Description Author

03/12/18 1.0 Original Lisa Estes

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Job Type: Part-time

Pay: $12.64 - $13.54 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Evening shift

Weekly day range:

• Weekend availability

Work Location: One location

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