Technology Business Analyst - Hybrid (Tempe, AZ/ Charlotte, NC) Job at MUFG
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
This is a hybrid position. The selected colleague will work at an MUFG office an average of two to three days per week with the remainder worked remotely.Job Summary
In this role you will serve as a bridge between technology teams and the business, and focus on analyzing, documenting, and validating business needs in relation to system functionality. You will have a basic understanding of the financial industry, the products, the risks and how to comply with the corporate and regulatory agencies. You will grow in understanding of one or more financial business areas. You will understand your role in compliance with regulatory provisions. Responsibilities include translating business needs into functional system requirements; mapping existing system capabilities to business requirements; understanding current and future state system functionality and how the business leverages technology and key data points to meet its needs; and, as needed, supporting strategy definition, defining goals and requirements for programs and projects, and supporting continuous improvement in technology and processes.
You will develop, test, implement, and define end-user training, and support of a wide variety of the bank's division-specific systems and processes; coordinate business unit efforts required for project implementation and tasks to ensure business unit satisfaction; perform system administrative, configuration, and reporting functions in the division; run database queries or create reports in support of management information needs; formulate and define moderately complex system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements; perform less complex projects to assess business needs and recommend technical solutions; provide technical guidance to colleagues; work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors.
Major Responsibilities
- Participate in the analysis of client needs
- Advise clients in the choice of functionalities
- Support clients in validating and understanding the analysis
- Communicate client requirements in functional specifications to the development team
- Participate in quality control and ensure the integrity of information
- Participate in the implementation of the solution
- Document the different solutions implemented (business rules, flow rules, schematics, user documentation, etc.)
- Train and support clients in the use of the solution
- Align with the project delivery life cycle, completing required outputs as assigned
Qualifications
- College graduate – Computer Science, Engineering, or related field or combination of education and experience.
- 1-3 years’ experience as Technology System Analyst
- Experience in HR domain preferred
- Experience with Waterfall Software Development Life Cycle
- Related certifications in Project Management preferred
- Experience with Planview and/or similar Project Portfolio Management solutions preferred
- Experience with SQL and other data profiling tools and techniques
- Excellent analytical and problem-solving skills.
- Experience with Office 365 and collaboration tools
- Broad understanding of software implementation practices
- Knowledge of underlying functional and/or technical capabilities (project/resource management, financial management, product development, lean and agile delivery, etc.)
- Ability to learn and apply industry knowledge and understanding of the business to drive revenue
- Ability to gain deep technical knowledge of product(s) supported
- Process architecture experience with the ability to analyze customer processes and translate into solutions
- Experience with basic technology tools including MS Office, Visio, Project, Power BI, etc.
- Experience working closely with business teams to understand requirements.
- Experience working in a systematic project management delivery process
We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
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