Overview

Who we are

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

Who we’re looking for

Toyota Financial Services (TFS) is looking for a highly motivated Technical Delivery Manager whose primary focus includes working with Information & Digital Systems leadership and Remarketing business Product Owner to understand strategic vision and goals. The outcome is a detailed product roadmap to align cross-functionally and the successful delivery towards those strategic priorities within defined target dates

The Technical Delivery Manager is the technical product owner with both strategic and execution delivery responsibilities. This role requires experience working in a dynamic environment, with an ability to manage through competing priorities that may require pivoting. Additionally, this role will actively and consistently communicate with purpose, clarity, and brevity

What you’ll be doing

• Responsible for product prioritization, delivery, and resources management to ensure features meet defined business outcomes, comply with set controls and deliver quality
• Identify and track scrum team performance in order to identify trends, opportunities, efficiencies, and improvements.
• Proactively engage and collaborate with business leadership, service providers, and software vendors to anticipate questions and needs.
• Identify and consistently measure the quality of delivered features based on defects and requirement gaps
• Develop, maintain, adjust, and publish product roadmap.
• Responsible for performance management of factory resources, including coaching and development of resources.
• Guide and ensure the team is using Agile/Scrum best practices.
• Responsible for maintaining work item accuracy, burndown charts, and velocity.
• Remove impediments and coach the team to quickly and proactively seek the right resources to resolve the blocking item.
• Build a trusting and safe environment where problems can be raised without fear with an emphasis on problem-solving.

What you bring

• Four-Year College Degree [BS]: in Computer Science, Management Information Systems, Mathematics or related discipline, or equivalent work experience is required.
• Minimum 7 or more years of progressive, broad-based Information Technology (IT) and/or Information Security (IS) experience participating in projects and playing a leading role toward successful delivery of the projects.
• Experience supporting a “High Touch” customer with real-time needs and requirements.
• Strategic visioning and roadmap development experience with technologies spanning.
  • Custom development
  • COTS
  • SAAS
• Understanding N-tier, cloud-based, platform applications and other frameworks.
• Ability to effectively communicate with many levels of senior management throughout technical and non-technical organizations.
• Ability to take complex technical concepts and present ideas (and benefits) to non-technical management in an impactful qualitative and quantitative way.
• Ability to work parallel initiatives and be able to deliver to timelines with quality.
• Develop relationships and influence through a consensus-building approach.
• Excellent organizational written and verbal communication skills.
• Experience in automotive, remarketing, and financial services is a plus.
• Demonstrate strong leadership and negotiation capabilities.

Added bonus if you have:

• Minimum 10 years of progressive, broad-based Information Technology (IT) and/or Information Security (IS) experience leading projects toward successful implementation.
• Experience in business planning, resource allocation, and project management.
• Experience influencing and working effectively in a hybrid work group.
• Experience working in agile teams and methodologies and scrum master experience.

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Vehicle purchase & lease programs.
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Flexible spending accounts.
• Relocation assistance (if applicable).

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question or need assistance with your application? Check out the How to Apply section of our careers page on Toyota.com or send an email to talent.acquisition@toyota.com.