Description

Introduction

Do you have the career opportunities as a Sr Tech Analyst you want with your current employer? We have an exciting opportunity for you to join Spotsylvania Regional Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Spotsylvania Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Sr Tech Analyst where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Sr. Technical Analyst implements and supports a broad range of facility-based IT&S equipment. As the key technical service resource within the facility, the Sr. Technical Analyst is responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk. Advanced hands-on technical support is provided across a broad range of technical areas. Problems beyond the scope of ability or responsibility are communicated in a timely manner to appropriate division-level support staff. The Sr. Technical Analyst participates in 24x7 on-call support with other members of the division staff. The Sr. Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of facility-based IT equipment. The Sr. Technical Analyst assists with facility-based project planning, strategic planning, and supplements on-site support to technical resources, as needed.

KNOWLEDGE, SKILLS & ABILITIES

Demonstrates broad knowledge of technology and solutions

Proactively manages resources and priorities workload

Demonstrated ability to multi-task; Possesses strong analytical skills

Demonstrated customer orientation; strength in analytical, math, and reasoning skills

Effectively communicates verbally and in writing

Demonstrated proficiency in MS Office applications

Provides onsite technology support on projects

Must be able to drive to assigned sites to complete work

EDUCATION

Bachelor’s degree in information systems or healthcare-related field is preferred

EXPERIENCE

Two years of broad technical experience required

CERTIFICATE/LICENSE

Basic certification in Cisco equipment or Microsoft Products is highly desirable

Valid state drivers license and proof of auto insurance, if applicable

PHYSICAL DEMANDS/WORKING CONDITIONS

Requires prolonged sitting, some bending, stooping and stretching, eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations

What additional qualifications you will need:

Occasional/ Intermittent Travel Required

2 years experience Required Years of Experience

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

ITG transforms healthcare and givespeople healthier tomorrows. We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to move healthcare forward. We do this byseeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Sr Tech Analyst Spotsylvania opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.