Are you ready to explore a world of possibilities?
Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day.
Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Retirement benefits
• Paid Time Off and other leave of absence
• Flexible/Hybrid Work Arrangements

About this Opportunity
Under the direction of the Executive Director of Global Public Relations, this person is responsible for managing and implementing DTCC's social media strategy to further build brand awareness with key stakeholders, maintain a positive image for the firm and support DTCC's corporate goals. By partnering closely with members of the M&C team, this person will strategize and deliver the firm's social media strategy, stay abreast of social media trends and capabilities, educate colleagues on social media best practices, drive social advocacy, oversee the firm's social media policy and manage day-to-day social media activities, including oversight of the social media tool, daily postings, approvals and content development, optimize and drive improvements to sales enablement/lead generation capabilities as appropriate, collecting and reporting metrics, and monitoring social listening for brand-related posts and industry insights.
Why you'll love this job :

• Serve as the firm’s social media lead strategist with overall responsibility for executing the firm’s social media strategy, including establishing and overseeing implementation of the content strategy, establishing goals and objectives by channel as well as supporting tactics. Partner with external agencies, as needed.
• Manage day-to-day social media activities, including oversight of the social media tool, daily postings, sales enablement/lead generation and metrics.
• Partner with Marketing & Communications colleagues to plan and execute paid and organic digital campaigns that propel sales enablement and lead generation.
• Leverage writing skills and knowledge of social media best practices to ensure all content posted to DTCC channels support the brand and business goals. Provide guidance and leadership around creative and innovative ways to deliver content online.
• Identify social media influencers and flag brand-related activity as appropriate.
• Educate key stakeholders across the organization on the firm’s social media policy, best practices and how to be an advocate. Identify and implement strategies to drive advocacy across the firm.
• Continually assess and evolve the firm’s social media strategy, including researching and evaluating new capabilities, tools and channels to drive the program forward in line with business objectives.
• Respond to inbound inquiries across social media channels.
• Set KPIs and provide metrics and insights on activity and results, including individual campaign, quarterly and annual reports. Review results to determine how to improve the program, including the introduction of A-B testing and reviewing current industry benchmarks.
• Support social media activity for select key executives.
• Mitigate risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Talents Needed for Success:

• Minimum 8 years of related experience, including at least 6 years of social media management experience in the B2B space with a proven track record of increasing community, engagement and leads.
• Bachelor's degree preferred or equivalent experience
• Deep understanding of the social media landscape, including trends and tools.
• Hands on experience in content development and execution, with strong copywriting skills. Video skills are a plus.
• Strong verbal and writing capabilities, with the ability to deliver content that drives engagement and dialogue.

We offer top class training and development for you to be an asset in our organization!
Who We Are:
DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC’s subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
*About DTCC*
**
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
The Marketing & Communications team enhances the image and reputation of the DTCC brand and drives the growth of its businesses by creating integrated outreach programs to disseminate company news and information in communication strategies aligned with key corporate and business goals targeted to internal and external stakeholders globally.
Location: 18301 Bermuda Green Dr,Tampa 33647,US, Tampa, FL 33647

Location: 18301 Bermuda Green Dr,Tampa 33647,US, Tampa, FL 33647

Job Type: Full-time

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