Revenue Mgmt Training Lead - REMOTE Job at Steward Health Care
About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country’s largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.
For more information, visit www.steward.org.
The National Training Lead serves as a departmental subject matter expert to provide training and mentoring resources for Revenue Operations staff and leadership enterprise wide, and support Manager, Training as required.
KEY RESPONSIBILITIES:
- Serve as a liaison between Training Manager and team
- Design, develop, evaluate, and update training documentation, manuals, and job aides
- Facilitate train the trainer sessions for the Revenue Cycle enterprise
- Assist with review of Revenue Operations Trainer’s performance
- Assure training programs are maintained current by incorporating new information received from CBO, Patient Access, and corporate leadership
- Organize and drive project initiatives that assists with systems and process improvements
- Analyze training needs by collaborating with Quality Assurance leadership
- Coordinate training schedules and agendas
- Responsible for timely development of training metrics for training needs based on gap analysis
- Comply with and adhere to all regulatory compliance areas, policies and procedures, and leading practices
- Complete and/or attend mandatory training and education sessions within approved organizational guidelines and timeframes
- Escalate issues, concerns, and/or other items to leadership as appropriate
- Maintain HIPAA and PCI compliance requirements
REQUIRED KNOWLEDGE & SKILLS:
- Ability to interact with management enterprise wide
- Excellent problem solving skills
- Ability to listen and communicate effectively
- Ability to lead and coach training staff
- Ability to manage multiple tasks while balancing deadlines
EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:
- Education: Bachelor’s Degree required or equivalent related work experience.
- Experience (Type & Length): 2-3 years’ experience with patient registration, medical billing/collection; hospital blling experience preferred 5+ years relevant work experience.
- Certification/Licensure: N/A
- Software/Hardware: Microsoft Office suite; experienced with patient accounting systems and billing/claims software; Meditech experience required.
- Other:
Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.
Location: Corporate · 1301.42071 CVBO
Schedule: Full Time, Day Shift, M-F, 8AM-5PM
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