This is a blended position to work 2 shifts as a relief Night Auditor and 2 shifts as a Front Desk Agent to deliver exceptional customer service to our guests whether upon arrival, departure or with any overnight needs.

Job Responsibilities:

Relief Night Auditor

This position will audit, balance, post and report rooms, remaining charges and various other revenues. Reconciles room and tax audit and post room and tax to all occupied rooms. Run the night audit final after ensuring all revenues are in balance. Is professional, knowledgeable and carries out specific duties to maintain the safety and security of the guests and building in any medical or building emergency.

Front Desk Agent

A welcome ambassador to all guests, creating memorable moments and providing excellent customer service at the front desk from the beginning of making reservations to the guest departure. Front Desk Agent will respond to guest needs, requests and problem resolutions.

Job Requirements:

• Must be able to wok Saturdays, Sundays and Holidays
• Previous Night auditor, Accounting or Front Desk Agent experience preferred
• Must be detail oriented and able to work alone
• Able to work 11pm - 7am for Relief Night Auditor and 2:30 – 11:00pm as Front Desk Agent
• Outstanding guest and hospitality service skills

Benefits:

• Vacation, Sick and Holiday Pay
• 401(k) with company match of 4%
• Medical, Dental, Vision and Life Insurance
• Short and Long Term Disability
• Critical Illness, Hospital and Accident Insurance
• Hilton Team Member Travel Discounts
• Free Uniforms, Safety Shoes and Team Member Parking

The Hilton Boca Raton is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call 561-852-4007 or email Elizabeth Levin at elizabeth.levin@hiltonboca.com to let us know the nature of your request.