PROGRAM ASSISTANT II, Washington, DC**
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***THIS POSITION REQUIRES AN ACTIVE SECRET CLEARANCE ***

SUMMARY
Provide extensive office administrative support involving a wide-range of complex staff issues and will be responsible for managing and coordinating logistical support for public diplomacy programs in assigned regions.**
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following:

• Provides customer support to a block of individuals assigned to a PSP Post involving phone, email and personal communication from the initial notice of assignment through deployment.
• Assists customers with deployment requirements to include securing State badges, ensuring compliance with mandatory medical and training requirements and compliance with additional Post-specific requirements.
• Tracks customer cases in an office database which is used to determine where the customer is in the process and prepare arrival reports to the PSP Mission.
• Assists with eCountry Clearance requests. Reviews and verifies eCountry Clearances as necessary.
• Corresponds with supporting offices as needed via email/telephone.
• Maintains and organizes customer electronic files. This includes working with the internal shared drive and uploading documents to SharePoint.
• Attends and assists during OIP in-processing appointments where deploying customers complete post-specific paperwork and tasks. Collects required items and assist customers with completion of forms during appointment as instructed by Team Leader.
• Ensures employees have completed all pre-deployment documents and tasks prior to departing for Post.
• Monitors Visa requests group inbox daily and respond to any inquiries.
• Reviews all Visa applications, draft visa request memos for processing. Prepares, scans and files copies of all materials included in submission.
• Creates and tracks all visa submission records in internal OIP Access Database. Maintain weekly visa tracker distributed to DOS Official’s.
• Liaisons with DOS offices to receive visa application materials.
• Assists in maintaining in-processing conference room. This includes restocking supplies and logging into computers to verify full functionality when assigned.
• Writes E2 travel orders for long-term temporary duty employees assigned to PSP posts, to include extensions, home leave and departure travel entitlements.
• Assists employees with closing their vouchers in E2 Travel System at the conclusion of their tours. Includes reviewing travel authorizations to determine what voucherable expenses employee was entitled to and prepare related paperwork to process those vouchers.
• Facilitates in person visa submissions and/or retrievals from Embassies
• Manages other tasks authorized by the Government Task Manager that fall within the scope of this task order.
• Performs other job related duties as required.

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in related field.
• Experience and demonstrated ability working with computer database systems and the Microsoft Office Suite programs.
• SharePoint experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES
The ideal candidate will possess:

• This position requires an active Secret Clearance.
• Successfully pass a federal background check and a drug screen.
• Must be customer-service oriented, dependable, attentive to detail and willing to assist other team members as workloads require.
• Ability to interact with Foreign Service Officers, Civil Servants, and Contractor staff in a professional and courteous manner.
• Ability to multitask, work under pressure and adhere to short deadlines.
• Must have strong organization skills.
• Strong writing skills and the ability to prepare professional emails quickly.
• Willingness to learn new tasks that arise.
• Must be willing to work as part of a team in a collaborative environment.
• Cherokee Federal employees are included as covered employees in U.S. Presidential Executive Order 14042, which mandates Covid vaccines for federal contractors. Executive Order 14042 is currently blocked from enforcement pending court proceedings. Therefore, Cherokee Federal is halting the application of the mandate; however, if the injunction is lifted, Cherokee Federal will restore administration of the vaccine requirement.

WORK ENVIRONMENT

• Work will be performed in a climate-controlled office environment.

Join the team who values your skills and expertise. Cherokee Nation Mission Solutions (CNMS) is a solutions-driven global powerhouse that assists customers who need technical and professional teams, cross-border program coordination, call center management and facilities support. CNMS hires people who help us give customers the support they deserve and the quality they expect from our team – a team of experts, like you.

Cherokee Nation Mission Solutions is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com .
ABOUT THE TEAM
Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios — ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Why Cherokee Federal? Visit cherokee-federal.com to learn why you should join our team!**
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COMPLIANCE
Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment and we prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status or for inquiring about, discussing, or disclosing compensation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail CNB.Compliance@cn-bus.com for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status. Please do not send email request pertaining to recruiting as this email box is not for resumes or follow up on job applications.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
We maintain an Affirmative Action Plan for proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time Tuesdays – Thursdays from 10:00am – 2:00pm CST to make applicable Affirmative Action Plans accessible. Please submit a written request with the email subject line: 2021 Request to View Affirmative Action Plan to the Compliance Administrator at CNB.Compliance@cn-bus.com .
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#LI-AP1

Job Type: Full-time

Pay: $38.34 - $38.35 per hour

Ability to commute/relocate:

• Washington, DC: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Visa applications: 3 years (Required)
• eCountry Clearance: 3 years (Required)
• Travel Coordination: 4 years (Required)
• SharePoint: 1 year (Required)

Security clearance:

• Secret (Required)

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