Girl Scouts of Eastern Washington and Northern Idaho is looking for a goal oriented person to join our dynamic membership team. The Placement Specialist supports the membership team by assisting with placement of girls into Girl Scout troops. This position requires heavy phone use and good time management skills. Salesforce knowledge a plus. Ability to learn and use a customer service platform a must.

FULL-TIME with full benefits! Monday thru Friday, 8AM to 5PM - $20. to $23. per hour - DOE

GSEWNI is a non-profit organization. The GSEWNI council serves an area comprised of 19 counties in Central and Eastern Washington, and 10 counties in Northern Idaho for a total of 29 counties covering 67,000 square miles. The council is headquartered in Spokane, Washington and has regional field staff located in the Tri-Cities, Washington and Coeur d' Alene, Idaho. GSEWNI serves approximately 4,000 girls in kindergarten through 12th grade with the help of 2,000 dedicated adult volunteers. Girls are at the center of everything we do as a council. Girl Scouts is the preeminent leadership development organization for girls, the leading authority on girls' healthy development and we are working daily with girls and women to transform the leadership landscape for girls into the next century.

POSITION SUMMARY:
The Internal Placement Specialist is responsible for successfully culminating recruitment efforts by initiating and pursuing communications strategies and protocols needed to convert prospective members (leads) to registered members. She/he is responsible for moving potential members through the system, finding them troops as needed, converting parents to leaders through phone or email, and assisting new members with the registration process in Volunteer Systems. This position displays excellent time management skills and is able to prioritize their work day based on the needs of the task queue of potential members, and displays excellent customer service skills, making sure that members are placed in a timely, efficient manner.

PRIMARY RESPONSIBILITIES OF POSITION:

• Supports implementation of membership recruiting marketing strategies outlined in the council's strategic plan, annual business plan and/or other council goals primarily through phone and written follow-up contacts with prospective members and community partners.
• Utilizes Girl Scouts of Eastern Washington and Northern Idaho volunteer database system to support external recruitment efforts and is able to finalize membership enrollment leads.
• Follows up on new leads and referrals resulting from field activity in a timely fashion.
• Owns and manages Opportunity Catalog in volunteer systems.
• Moves parents and volunteers through the system, helping place them in troops.
• Communicates with leaders in regard to placement of girls, management of their troop online, and changes within their troop.
• Manages troop transfers.
• Responds to automated tasks from volunteer systems.
• Performs data entry into specific data fields using database commands, formats records as necessary into the council's integrated volunteer systems, and maintains confidentiality of all processed information based on standards set in the Standard Operating Procedure Manual.
• Works closely with External Recruitment Specialists, creating opportunities in volunteer systems as needed, and notifying Recruitment Specialist of face-to-face recruitment needs in the community.
• Works closely with the troop support team, ensuring that the Troop Support Specialist is notified of new members placed.
• Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scouts message of pluralism and diversity to members of the council.
• Works with cross-functional teams to determine or develop innovative techniques to ensure the effective delivery of recruitment strategies.
• Promotes and assists with Council wide programs, activities, public relations and fund development endeavors.
• Performs all other duties as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor's degree in relevant course of study, and/or equivalent experience.
• Sales experience; experience with inside sales preferred.
• Valid Driver's License and insurability preferred.
• Reliable transportation required.
• Available for weekend/evening work; Ability to work varied hours/days as business dictates; several weekend and evenings required.
• Bilingual and fluent in English and Spanish languages desired.
• Must be experienced in the use of computers, including word processing, Outlook, spreadsheets, and the internet. Must be able to compile information and develop related reports, using council software. Must possess computer literacy in all Microsoft Office Products; including the understanding of Adobe products, website and CRM software programs such as SalesForce.
• Willingness to subscribe to the principles of the Girl Scout movement, including acceptance of the Girl Scout philosophy and willingness to maintain membership in the Girl Scouts USA.

Physical Abilities:
To perform this job successfully, an individual must be able to:
Regularly lift objects up 50 pounds, repetitive movement of the wrists, hands and/or fingers. Climb, pull, stoop, kneel, crawl, twist and crouch. Must be able to stand or walk for long periods of time and work in inclement weather.

Mental & Other Skills/Abilities:

• Multi-Tasking Ability: ability to handle many diverse tasks/projects at one time; ability to prioritize and complete them on time.
• Supervisory Responsibilities is responsible for overall direction, coordination, and evaluations of the CEO's direct reports; carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Work Environment:
While performing the essential duties/responsibilities of this job, the employee is exposed to typical office environment conditions and noise levels. Multi-tasking in a fast-paced environment is an integral part of this position, as is the ability to work with high-stress situations based on the nature of GSEWNI mission and daily work.

The management of this organization believes that every employee has the right to work in surroundings that are free from discrimination. It is our policy to hire, compensate, promote, train, transfer, discipline, discharge, and make all other employment-related decisions without consideration of an employee's race, color, creed, sex (including pregnancy), sexual orientation, gender, gender identity, religion, age, national origin, physical or mental disability, veteran status, marital status or any other basis prohibited by local, state or federal law. All employees of this Council are prohibited from engaging in unlawful discrimination. All staff are provided a safe and inclusive work environment.


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