Sentinel is seeking an NOC Analyst to join our team. This is an excellent opportunity to join a premier company and grow your career. Network Analysts are at the heart of what makes Sentinel succeed. As a member of this nationally recognized team, you will be fielding calls from our book of customers and helping them stay up and running in our 24/7/365 support environment. Your eagerness to learn and grow will land you on an amazing team with the chance really launch your IT career. This is a full time role located in Downers Grove, IL.

Our NOC is currently looking to fill the following shift(s) and the ideal candidates should be available for any of them:

• 
  Training schedule Monday-Friday 8:30am-5pm for 4 to 5 weeks.
• Schedule upon training completion Sunday - Tuesday 7am-7pm

• CCNA certification required in hand or within 90 days of start.
• Shift Flexibility
• Strong typing ability (is a plus)
• Responsible to Master the NOC Skill set
• Understands Proper Phone Etiquette and Email Processes
• Organized with the Ability to Multi-task
• Quickly Responds to Problem/Critical Situations
• Accurate and Timely Communication/Interaction Internal and External at All Levels
• Fast Pace Environment and Works Well in a Team Atmosphere
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.

MOTIVATED…..make IT happen!

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.