Legal, Sr. On-Site Service Specialist Job at Kelly

Kelly Southfield, MI 48034

Your next good thing is right here. At Kelly® Professional & Industrial, we’re all about helping you discover what’s next in your career. And we just so happen to be seeking a Legal Sr. On-Site Service Specialist to work for a client in Southfield, MI. If this sounds like the right fit for you, read on and apply!

TEMP to HIRE OPPORTUNITY

Schedule: Monday- Friday, 8:00 AM-5:o0PM
Pay Rate: $15.50 per hour

Day to Day Responsibilities for a Legal, Sr. On-Site Service Specialist:

  • Looking for someone with office support background, legal, and/or customer service. We have 2 positions we're looking for a candidate in either one - the first one is conference room set up/take down, ordering lunches for meetings, stocking kitchen and conference rooms, A/V hook up if the meeting requires it, reception duties. The second position is handling copy/print/scan requests and assisting in office functions (mail, fax, supplies)
  • Provides operations functions in one or all of the following areas within a Legal office /environment: operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
  • Provides copier maintenance and/or repair of customer site equipment.
  • May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.
  • May performs various building support functions related to meeting set ups and light maintenance.
  • Runs high volume copy machines and performs binding and finishing work.
  • Ensures convenience copiers are working properly, checking for quality via daily inspections.
  • Clears paper jams and informs technicians of specific problems.
  • Performs all repair service on customer copier equipment.
  • Handle highly sensitive and confidential documents that may be time sensitive
  • Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment.
  • Maintains records for management reports and inventories of supplies needed.
  • Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
  • Calculates charges for jobs performed and maintains some billing logs.
  • Responds to and coordinates all service calls required by customer.
  • May perform filing duties in conjunction with specific customer requests.
  • Delivers completed jobs to pre-determined customer locations within and outside of the site.
  • Maintains daily meter and service logs.
  • May travel between customer’s buildings.
  • Answers customer questions regarding status or feasibility of job requests.
  • Ensures upkeep of convenience copier areas by keeping neat and well stocked.
  • Performs duties related to the shipping of materials. Performs duties related to the receiving of materials.
  • May perform meeting room and conference room set ups.
  • May perform building occupant moves within assigned facilities. May perform re-lamping and light maintenance duties as assigned. May perform occasional cleaning duties as needed.
  • May require periodic overtime on nights and weekends, including off-hour emergency response.
  • Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
  • Uses all copier equipment, calculator, fax machine, postage meter and some PC.
  • Performs filing duties, which may include ‘purging’ and archiving old documents. Performs duties of scanning, file conversion and file naming.
  • Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD. Manage TOC (Table of Contents) – first page of electronic file. Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search.
  • Perform file formatting for printing/Excel files.
  • Responsible for interacting and providing professional level support to executive level end users at various levels, including legal secretaries, project managers, paralegals, associates and partners.
  • Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure.
  • Assist with coordinating projects that will be completed off site (BIS or Smart Source)
  • Performs other duties as assigned.

REQUIREMENTS:

  • High School Diploma or equivalent is required.
  • Minimum of 2 years’ experience in legal industry is highly desired.
  • Ability to provide an excellent customer experience, utilizing strong customer services, personal and communication skills
  • Some related copy job experience is preferred.
  • May require valid driver’s license and minimum levels of auto insurance coverage per Ricoh.
  • Working knowledge of copier and other related equipment and repair is preferred.
  • Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow.
  • Requires knowledge and understanding of shipping/receiving procedures.
  • Basis electronics knowledge is preferred.
  • Possesses ability to work independently and flexibly to complete projects.
  • Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
  • Possesses ability to comprehend instructions concerning mail delivery.
  • Possesses troubleshooting and problem-solving skills.
  • Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
  • Possesses excellent customer relations skills and excellent verbal communication skills.

What happens next?

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Legal, Sr. On-Site Service Specialist today!


Get a complete career fit with Kelly
® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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