Under the direct supervision of the Full-Time Parks and Recreation staff, the Larson Ice Arena Supervisor is responsible for delivering a high quality, well-maintained facility by focusing on ice quality, operations, safety, fiscal health, and customer satisfaction.

Typical Duties and Responsibilities

• Complete facility opening, closing duties, and regular arena checks
• Promote, present, and supervise open skate programs
• Sell and service rental equipment
• Assist with daily ice maintenance by operating ice resurfacer
• Perform custodial duties to maintain cleanliness
• Address disruptive patrons
• Enforce evacuation procedures if necessary due to medical or weather emergencies on the ice
• Respond to emergency situations and assist patrons in distress
• Act as a model for other staff members by demonstrating appropriate practices
• Supervise staff members including but not limited to: referees, instructors, customer service staff, and rink guards
• Inform patrons on facility rules and regulations
• Work various part-time shifts including after school, evenings, weekends, and holidays.
• Performs duties in a manner consistent with safe practices and policies.
• Performs other such duties as assigned.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or general education degree (GED) required.
• Must be 18 years of age or older.

Skills and Abilities

• Ability to proactively greet customers; be friendly, professional, polite and helpful in dealing with customers and employees.Represent the City in a positive and professional manner at all times.
• Ability to enforce all arena policies and applicable laws.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand for extended periods of time, reach with hands and arms, climb or balance, stop, kneel, crouch, or crawl.
• The employee occasionally may sit.
• The employee must regularly lift, carry and/or move up to 35 pounds (up to 200-600 times per week), frequently lift, carry and/or move moderately heavy merchandise up to 55 pounds, and occasionally lift and/or move up to 80 pounds.
• Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally perform work in an open outside environment in all types of weather.

Pre-employment Screening

• Pre-employment screening may include, but are not limited to, the following: references and criminal background check.