Information Technology Specialist Job at BSI Engineering
IT Co-Op - Fall 2023 (Aug - Dec)
Who We Are
“Serve the client, satisfy the employee.” BSI Engineering lives by this mantra, and we hold true to it in all aspects of our company. Our employees have consistently voted us a Top
Workplace, commenting specifically on our dedication to company culture, employee appreciation, and employee well-being.
At BSI, there is a “we” culture that flows naturally through our team, and this motivates us to help one another as we continue to serve our clients. Founded in memory of a friend, BSI carries on the legacy of Bryan Speicher, who had a vision to create a company that gives back to its employees and community. Our founding president, Phil Beirne, helped cultivate this legacy, and Beirne & Speicher Inspired continues to grow and succeed.
We are a full-service engineering consulting firm, providing quality designs to our clients across the country in several industries such as specialty chemical, renewables, pharmaceutical, food and beverage, and consumer product industries. At the heart of it all, we are our people, and we are grateful that you are considering a co-op rotation/internship with BSI Engineering.
Your Role at BSI
The IT co-op is a valued member of our Information Technology team. At BSI, they will support our end users, assist with day to day operations of our office locations, and hone their technical skills. They may also have the opportunity to interface with disciplines outside of the IT team and assist with projects to help improve our current workflows. The ideal candidate is willing to help their team, has a positive attitude, and enjoys interacting with others.
Responsibilities
- Provide technical support/troubleshoot computer and software issues; Support users by addressing help desk calls and submissions
- Assist with asset tagging and maintaining an inventory system of IT equipment
- Design, implement, and support common IT services and software
- Assist with the development policies and procedures within the organization
- Set up workstations with computers and necessary peripheral devices
- Ensure the security of data, network access, and backup systems
- Assist in the development and maintenance of networks to optimize performance
- Auditing and assurance of software license compliance
- Evaluate and recommend products for purchase
- Create and document processes relating to user training, software, and hardware rollouts
- Assist in the set up and maintenance of IT infrastructure at all regional offices
- Provide necessary training for new users on software and computer equipment
- Work with others to coordinate various IT functions so that solutions and knowledge are shared promptly
- Complete projects by coordinating resources and timetables with user departments
- Ability to provide emergency on-call support as needed
- Respond to and assist in the support of helpdesk
Requirements
- In the process of attaining a bachelor’s degree in Information Technology or related field of study
- Prior co-op or experience is preferred
- Understanding of Windows Server and OS, Microsoft Office products, Server and Desktop class hardware
- Basic understanding of backup technologies
- Exposure to networking concepts and common IT infrastructure components
- Ability to interact and communicate with co-workers
- Self-motivated, positive, and proactive attitude
- Ability to produce and present clear, concise, and professionally written communications and presentations
BSI Core Values
- Be Someone Inspiring
- Be Someone Invested
- Be Someone Improving
- Be Someone Innovative
- Be Someone Impactful
- Be Someone Involved
- Be Someone In Demand
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