Guest Service Associate - Home2Suites San Bernardino Job at Greens
Are you the One?
If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you!
Key Responsibilities
- Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures.
- Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
The ideal candidate will be:
Multi-task, detail-oriented, and remain service-centric.- Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
- Manage time effectively.
- Assist with guest issues with professionalism in maintaining a hospitable attitude.
- Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
What are we looking for?
To fulfill this role successfully, you must possess the following:
- Well-groomed and professional appearance.
- Effective communication skills.
- Good listener.
- Emphatic and tolerant.
- Rational, prudent, and practical.
- Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
- Must stand for eight hours, bend, stretch, and reach.
- Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required.
- Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Please Note :
dgeus.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dgeus.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.