Front Desk Supervisor Job at Spring Hill Suites
Spring Hill Suites Cincinnati, OH 45240
Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.. Strong knowledge of FOSSE and GXP
Job Type: Full-time
Pay: $10.81 - $17.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cincinnati, OH 45240: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 3 years (Required)
- FOSSE and GXP: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
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